Courtyard by Marriott Hattiesburg

Courtyard by Marriot in Hattiesburg is always our Hotel of choice when returning to Texas from Florida. It's quality of service and standards are always consistent.

The hotel is situated among several competing properties and near a variety of food outlets, with easy highway access. The staff, top to bottom, was fantastic. Lobby has been fully renovated and the food/beverage/bar option in-house, while not free, were worth the added cost, IMO. Only complaint was noise levels in the room. We could hear conversation (and snoring) from the adjacent room. Room was satisfactory but could use a bathroom refresh. Property just feels like it is well run.

I’m still shaking my head at the good reviews for this property. Our room had obviously not been cleaned well. There was a sticky substance on every surface (side table, desk, cupboard, bathroom floor). In the morning we saw a roach run across the bathroom sink. The water in the bathroom only ran warm (no cold at all) so we could not fill our water bottles. There was no coffee or tea unless it was purchased but there was no one there to purchase it from. I have never stayed in a Marriott property that didn’t at least have a coffee station for its guests. When asked, I was told there was a coffee machine in the room. (As a tea drinker, that does me no good) If customers want to stay with the Marriott name, they are better off walking across the parking lot to the Fairfield Inn. Perhaps there they will treat you like an appreciated guest. I wrote to Marriott to tell them about my experience and they said I would hear back from leadership at the Hattiesburg location in 5 business days. It has now been 9 business days and I haven't heard anything.

After 2 attempts, we finally located this hotel. We were advised when booking that while the address is 119 Grand Avenue, for GPS we should use either 100 Lundy Lane or 204 North 40th Avenue. The Lundy Lane address was a bust, so I tried the 40th Avenue address and it worked well, and we would have seen the building immediately had we used this address first. My wife and I were tired on arrival here after a long day on the road, and we were welcomed by a very friendly staffer who checked us in quickly. We got settled in our comfortable room. In the elevator, we noticed an ad for a good-looking burger available at the bar in the lobby for dinner, so we thought we'd eat in, rather than go out again. We went down to the lobby to the bar and, even though the signs said dinner began at 5:00, there was no one there a bit after the hour. So, we left and patronized a local restaurant instead. Upon returning to the hotel, we notice the bar was open now, and we saw a staffer behind the bar; I had seen her in the hotel office area when we checked in, so she was just not attentive to the posted opening time. The lobby was filled by members of a sports team when we returned, and we assumed it would be a noisy night. We did hear some loud talking/giggling by a couple of young women across the hall from our room early in the evening, but we heard no noise at all overnight. The room was clean and comfortable. I had missed the fact that this hotel did not offer a complementary breakfast (I have to really check this detail on the Marriott Bonvoy website, as complementary breakfast varies by brand and sometimes within the brand); there were breakfast items available for purchase at the lobby bar. We checked out instead and picked up a couple of quick fast food breakfast items before we hit the road. We had a good experience here and recommend it.

Stayed one night on a long road trip. Good sized room, comfortable bed. Decent storage. Bathroom was fairly large with a lot of counter space. Large attached shampoo/conditioner/body wash bottles. There were wash clothes. Main room was carpeted, which is not my preference, but it seemed clean. Air conditioning worked well (important for Mississippi in the summer!). Microwave and mini fridge in the room. Decent parking area, and I could see my car from my room, which was nice. A couple places to get food within walking, though food delivery is always an option. Right near the highway, but was fairly quiet. There is a starbucks+bistro in the lobby, which is nice, but it also means there is no continental breakfast or anything at this hotel. I knew it going in, but keep in mind that if you want any food, you will either eat out or pay hotel food prices for your bowl of cereal. There was a coffee maker in the room.

Staff was so attentive and most cognizant of our needs. We had asked for a room near entrance! It was ready for us when we arrived. Staff had great eatery recommendations and quick with easy directions. Clean rooms with nice amenities! Easy parking as well!

Wonderful, nice hotel. I needed an ADA room but the staff worked to get the next best as the only 1 ADA room was rented. My only complaint is that $13.50 for a bistro breakfast is too much money, not enough food. We went down the street.

The staff did a tremendous job helping with our wedding party. Every guest complimented the service from the bistro to the front desk team. A big thank you for making the booking process easy, all the suggestions from the sales team, and the level of professionalism was much appreciated. I would recommend to any group or anyone just traveling through!